Policy A112b SAM Accounts
Hedberg Public Library
A112 SAM Accounts
Board Policy
March 2010
Last update – October 2005
The library uses Smart Access Management (SAM) software to time computer sessions
and allow patrons to have money in online accounts that is used to pay for printing from
photocopiers, microform reader printers, and laser printers. In addition, SAM interfaces
with the integrated library system (library catalog) to determine the Internet privileges of
patrons and allows access accordingly. Patrons are required to log on to SAM using their
own library card bar code or a library-provided guest card.
Money is added to a patron's account at the Account Payment Machine (APM) across
Patrons may
from the Service Desk, or in person at the Checkout or Reference Desk.
put up to $20 on their SAM account.
The Checkout desk will take checks up to $10.00
Reference
in value to add to a patron's account. Children's and Service desk staff accept
money to add value to a guest card.
Value added to SAM accounts is non-refundable.
Staff at service desks may make computer printouts and, at their discretion, provide a
limited number of free pages to patrons.
Computer sessions may be renewed or extended as space is available and at the discretion
of staff at the Reference, Children's or Service Desk. Patrons must request additional
time at the service desk in the area in which they are working. Patrons who misuse or
procedures
abuse SAM time extensions or interfere with other library patrons' computer
library
use may be asked to leave the area and may have their computer privileges
suspended.